We take pride in the quality of every Upahaar.
Eligible for refund:
- Wrong item delivered
- Item arrived damaged or spoiled
- Order not delivered within stated timeline
Not eligible for refund:
- Perishable items (food, chocolates) once delivered
- Personalised/customised gift items
- Change of mind after dispatch
How to claim: Contact us within 24 hours of delivery via WhatsApp
(9705195782) with a photo of the item.
Refund timeline: Approved refunds are processed within 5–7 working days
to your original payment method.
Exchanges: We offer a replacement on eligible items at no extra cost.